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Pricing

Phone reception that fits your practice

3 packages, one assistant, the same quality of voice and answers. They differ only in the minutes included and the rate for additional minutes. Our team’s ongoing work on your calls is an option you can add to any package.

Amounts in euros excluding VAT, per location and per month. Included minutes are pooled across the diaries and workflows agreed for that location.

The packages

Standard

€149 excl. VAT / month / location

Included minutes
450 minutes a month
Additional minute
€0.35 excl. VAT

For a practice with a steady call volume.

  • An answer to every incoming call during the agreed hours
  • Transfer to the front desk when it is staffed and a transfer line is configured
  • Appointment booking in your software, subject to compatibility with your software and the agreed configuration
  • Callback requests and call summaries in your dashboard
  • Technical support by email
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Plus

€299 excl. VAT / month / location

Included minutes
1,000 minutes a month
Additional minute
€0.28 excl. VAT

For a practice with a high call volume.

  • Everything in Standard
  • More included minutes, for a high call volume
  • A lower rate for every additional minute
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Pro

€999 excl. VAT / month / location

Included minutes
5,000 minutes a month
Additional minute
€0.22 excl. VAT

For a busy location or one with several practitioners.

  • Everything in Plus
  • The largest allowance of included minutes
  • The lowest rate for every additional minute
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Managed service

+€100 excl. VAT / month / location

After go-live, our team follows the quality of your calls and adjusts the assistant for you.

Add it to any package. It adds no minutes: your package’s minutes and rates stay the same.

  • Regular call-quality reviews by our team
  • Routine adjustments to rules and messages, with nothing to do on your side
  • More workflows covered over time, within the agreed scope and as far as your software allows

Without it, we set the assistant up with you at the start and you follow your calls from your dashboard. Technical support by email comes with every package.

Without a direct connection to your appointment software, the assistant takes the request and your team confirms it. Connected software is listed on the Integrations page.

Setup and integration

Usually between €1,000 and €2,000 excl. VAT, quoted before work starts, for a deployment on an existing supported connector. One-time, separate from the subscription.

Developing a new connector or substantial custom work is quoted separately and may exceed this range.

What the words mean

Location
The practice or site covered by the agreed deployment. A practice on two sites counts as two locations.
Pooled minutes
Included minutes cover all the diaries and workflows agreed for the location. They are not multiplied per practitioner, per user or per diary.
Supported functions
A function is listed only when it exists and the chosen connector supports it.

Pricing questions

Is there a setup fee?

Yes, once: usually between €1,000 and €2,000 excl. VAT for a deployment on a supported connector, quoted before work starts. The quote shows it separately from the subscription.

What counts as a call minute?

The time the assistant spends in conversation with a caller. The dashboard shows the duration of every call and the month’s total.

What happens when the included minutes run out?

Calls are still answered. Every minute beyond the package is billed at the package’s rate, shown on its card. Past about 880 minutes a month, Plus costs less than Standard and its additional minutes; past about 3,500, Pro costs less than Plus.

We have two practices: how many subscriptions?

One per location. Multi-location requirements are quoted separately, so the scope of each site is clear.

Do the packages differ in voice or model?

No. All 3 packages share the same assistant, the same voice and the same quality standard. What changes is the minutes included and the rate for additional minutes. Our team’s ongoing work on your calls is the Managed service, €100 a month excl. VAT on any package.

Is there a free trial?

No. We show the assistant during a 30-minute demo, then the setup is quoted in writing.

What is the minimum term?

It is set in the written quote, before go-live; every plan has a minimum term.

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